Postage & Delivery

For standard shipping

We offer FREE shipping within Australia on orders over $180.00 AUD.
Orders under $180.00 AUD, we offer a flat fee of $15.00 AUD, including tracking and insurance.

Outside of Australia, shipping is a flat fee of $25.00 AUD including tracking.


Shipping times 

All orders will be shipped with our courier Australian Post.
During our busier periods, orders can take up to 2-5 business days to be dispatched.
Notifications of your order and tracking numbers will be sent to you via email.
*remember to check your junk folder.

Standard shipping can take between 2-7 business days.
Outside of Australia, standard shipping can take up to 10-18 business days.

If you require assistance please contact us:

saddlecoaustralia@hotmail.com

Phone: 0433 838 133

FAULTY & INCORRECTLY RECEIVED GOODS

Faulty items may be returned outside of our regular return period providing the item is still under warranty.

We will reimburse return shipping costs for faulty and incorrectly received goods. 

If you believe an item you have purchased from us is faulty or is different to what you have ordered, please email us and we will be in touch within 24 hours. Please email any supporting photos to saddlecoaustralia@hotmail.com

Please DO NOT post back any items until you have completed the ‘Returns Form ’ and have received confirmation from us to return your item.

Further details regarding returning your items, such as our return address, will be emailed to you once we have received your Return Form and your return has been approved.